CELPIP Cancellation Policy -How To Cancel Or Postpone My CELPIP Test

CELPIP is a national certification exam that assesses whether you have the knowledge and skills to become an interpreter I.D.TM. (Interpreter Diploma).

The CELPIP test is widely accepted by employers throughout Canada and the U.S., with over 45% of employers reporting they require interpreters to have passed this exam before hiring them for their positions. 

The CELPIP ESL Test is a four-hour exam that assesses your ability to communicate in English as a second language. This test was developed with the help of Canadian teachers, students, and professors, and it has been used by over 3 million people worldwide since 1997.

The CELPIP ESL Test is accepted by many post-secondary institutions in Canada and abroad as proof of your English proficiency. Let us now discuss the CELPIP cancellation policy and how to cancel or postpone the CELPIP test. 

About CELPIP Cancellation Policy

You can cancel or postpone your CELPIP test anytime before the 48 hours of your test date.

If you decide to cancel, they will not charge you if it is done within 48 hours of your scheduled appointment. However, suppose you need to reschedule due to an unexpected illness or other emergencies (e.g., death in the family). You must pay a $50 cancellation fee before rescheduling another appointment with us.

How To Cancel Your CELPIP Test

You can cancel your test up to 48 hours before your scheduled test time, which means you will not be charged for the cancellation.

To cancel your CELPIP test, contact the CELPIP center where you booked your test or call them at 1-888-842-7678.

If you decide to cancel your CELPIP test, you can do so up to two days before your scheduled test. You will be charged the course fee of $200 but not the cancellation fee.

How To Postpone Your CELPIP Test

If you’re interested in postponing your CELPIP test, there is a way to do so. You can postpone your CELPIP test online. Go to [https://www.celpip.org/en-ca/Pages/ApproachingAServiceRequest.aspx] and follow the steps on that page to make an appointment with one of their representatives by email or phone (1-855-826-9456). They’ll need some information from you before they can proceed with this process, so please have this ready when calling:

  • Your first name on your identification card;
  • Your last name on your identification card;
  • The date that would normally be used for testing purposes (for example, if there are no upcoming tests)
  • Your CELPIP ID number; 
  • Your date of birth. 

You can also send an email with the same information as above. 

Transfer Policy

Suppose you are taking the examination at a test center other than the one where your original test date was scheduled. In that case, you can transfer to another exam center. You may also move up or down in the same language and/or test type if there is an available seat for that particular combination of details.

If you wish to change your language preference on this policy page, please contact our Customer Care team so that we can update it accordingly

Refunds Policy

If you cancel your test within 48 hours of booking, CELPIP will refund your money.

If you are absent on test day and cancel at least 24 hours before the test, CELPIP will not refund your money.

For more information on canceling or postponing your exam, please visit [https://www.celpiptest.ca/cancelling-or-postponing-your-exam]

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What if I Am Sick On The Day Of My CELPIP test?

If you are not well on the day of your CELPIP test, you may be able to reschedule it or cancel it. You can also postpone or transfer your test if necessary.

If you are not eligible for a postponement or cancellation due to illness and need an emergency appointment at another time, please contact our customer service team at 1-800-842-1234 (available 24 hours).

Also, if you cannot reach us by phone due to the time difference, please send an email with your name and date of birth and the reason for the postponement.

What If I Am Absent on CELPIP Test Day?

If you are absent on CELPIP test day, you can submit a medical certificate to the CAS. If your doctor has given you a medical excuse for missing the test and the CAS approves it, you will be allowed to reschedule your exam. You must notify them at least 24 hours before the scheduled time of your examination so that they can verify whether or not this can be done.

If there is no approved excuse from your doctor and still no other alternative method available but waiting until after next year’s exams before taking one more shot at passing? Then I suggest contacting us directly via email! We can answer any questions that pertain directly towards what our cancellation policy entails further down below.”

CELPIP test day is an important day in your life. It’s a big step towards achieving your dream of becoming a Canadian citizen, but it can be stressful and intimidating if you don’t know what to expect. Here are some tips that may help ease the stress of taking the exam: 

  • Prepare well in advance. Many people wait until right before their CELPIP test date to study for it or take practice tests, but this isn’t advisable because there is simply no way to prepare adequately in such little time. 
  • Start studying at least two months before your exam date so that you have plenty of time to get comfortable with the material and understand how each section works. 

What If I Arrive Late on CELPIP Test Day?

If you arrive late for your CELPIP test, it’s important to note that you will not be allowed to take the exam. In addition, if you decide to reschedule or transfer your test date after signing up for one of these services and paying a fee, then there is no refund offered by CELPIP.

If this happens and the day comes when they need an extra person (i.e., someone who couldn’t make it in time), they may ask those who were supposed to take tests today but didn’t show up instead. 

If you’re running late, it’s a good idea to call ahead and inform the test center of your situation. This way, they can hold your place for you if possible. In addition, you may be able to reschedule your test date if it doesn’t conflict with any other exams scheduled in advance.

What Happens If I Skip My CELPIP Test Without Canceling Or Postponing It?

If you do not cancel or postpone your CELPIP test, you will be automatically disqualified from taking the exam. You won’t be able to register for another test, and you won’t receive a refund of any kind.

Suppose you fail to cancel or postpone your CELPIP exam within 30 days of receiving notice from Hanover Testing Center (HTC). In that case, HTC will cancel your registration and issue a refund only if all other charges have been paid in full by HTC. If some payments were made but others were not, then only those uncollected funds will be returned as part of this process.

Frequently Asked Questions

1. Can We Postpone The CELPIP Exam?

Yes, candidates can postpone their exams through their CELPIP account. 

2. How Many Attempts Are There For CELPIP?

You may register for no more than one Test Session within four (4) calendar days.

3. Can I Retake CELPIP Speaking Only?

No, you can’t retake the speaking evaluation test, and you must take the examination (4 modules).

4. What Is The Lowest Score In CELPIP?

In CELPIP, the lowest score obtained in any of the four modules will be your CLB (for example: Listening 10, Speaking 7, Writing nine, and Reading 12 – your overall final grade – and CLB – will be 7).

5. Can I Combine 2 CELPIP Results?

And can I combine the scores? Unfortunately, we do not provide single components of the CELPIP Test; if you need to retake it, you would need to take the entire test. We cannot combine the scores of two separate tests.

6. What Happens If You Fail The CELPIP Test?

Yes, you can retake the CELPIP test. If the policy is disgraced in any way, the test will be canceled.

Is Seven A Good CELPIP Score?

CELPIP LEVEL 7 means” Adequate proficiency in workplace and community contexts. ” CELPIP LEVEL 8 means” Good proficiency in workplace and community contexts. ” CELPIP LEVEL 9 means” Effective proficiency in workplace and community contexts. “

8. What Is The Passing Score For The CELPIP Test For PR?

Eligible individuals must obtain at least 67 points out of 100.

9. Which Is Harder, CELPIP Or IELTS?


10. How Do You Beat CELPIP Speaking?

Take the time to practice speaking English.


You can cancel or postpone your CELPIP test at any time. There is no penalty for doing so. However, if you fail to do so before the scheduled test date and time, you will be charged a late fee equal to 50% of the result value (if applicable). Please note that if you are unsuccessful in canceling or postponing your exam, we reserve the right not to refund any fees paid as part of this process.

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